| The Essex County Department of Corrections

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Complaint Information Sheet

The members of the Essex County Department of Corrections are committed to providing custodial services that are secure, fair, effective, and impartially applied. It is in the best interests of everyone that your complaint about the performance of an individual officer or civilian staff member is resolved fairly and promptly. The Department has formal procedures for investigating your complaint. These procedures are designed to ensure fairness and protect the rights of both citizens and correctional staff:

1. Reports or Complaints of officer/employee misconduct must be accepted from any person, including anonymous sources, at any time.

2. Complaints shall be accepted regardless of age, race, ethnicity, religion, gender, sexual orientation, disability, or immigration status of the complaining party.

3. Your complaint will be sent to a superior officer or a specially trained internal affairs
officer who will conduct a thorough and objective investigation.

4. You might be asked to help in the investigation by giving a detailed statement about
what happened or providing other important information or documents.

5. All complaints against correctional staff are thoroughly investigated. You will be kept informed of the status of the investigation and its ultimate outcome, if requested, and you provide contact information. The exact discipline imposed is confidential, but you will be advised of the ultimate finding, namely :

a. Sustained: A preponderance of the evidence shows a staff member violated any law; regulation; directive, guideline, policy, or procedure issued by the Attorney General or County Prosecutor; agency protocol; standing operating procedure; rule; or training.

b. Unfounded: A preponderance of the evidence shows that the alleged misconduct did not occur.

c. Exonerated: A preponderance of the evidence shows the alleged conduct did occur, but did not violate any law; regulation; directive, guideline, policy, or procedure issued by the Attorney General or County Prosecutor; agency protocol; standing operating procedure; rule; or training.

d. Not Sustained: The investigation failed to disclose sufficient evidence to clearly prove or disprove the allegation.

6. If our investigation shows that a crime might have been committed, the county
prosecutor will be notified. You might be asked to testify in court.

7. If our investigation results in an officer or civilian staff being charged with a violation of department
rules, you might be asked to testify in a departmental hearing.

8. If our investigation shows that the complaint is unfounded or that the officer or staff member acted
properly, the matter will be closed.

9. Internal affairs investigations are confidential and all disciplinary hearings shall be closed to the public unless the defendant officer requests an open hearing.

10. You may file a complaint by using the on-line complaint form below or by calling the Internal Affairs Bureau directly at 973-274-7557.

 

Essex County Department of Corrections Complaint Information Sheet The members of the Essex County Department of Corrections are committed to providing custodial services that are secure, fair, effective, and impartially applied. It is in the best interests of everyone that your complaint about the performance of an individual officer or civilian staff member is resolved fairly and promptly. The Department has formal procedures for investigating your complaint. These procedures are designed to ensure fairness and protect the rights of both citizens and correctional staff: 1. Reports or Complaints of officer/employee misconduct must be accepted from any person, including anonymous sources, at any time. 2. Complaints shall be accepted regardless of age, race, ethnicity, religion, gender, sexual orientation, disability, or immigration status of the complaining party. 3. Your complaint will be sent to a superior officer or a specially trained internal affairs officer who will conduct a thorough and objective investigation. 4. You might be asked to help in the investigation by giving a detailed statement about what happened or providing other important information or documents. 5. All complaints against correctional staff are thoroughly investigated. You will be kept informed of the status of the investigation and its ultimate outcome, if requested, and you provide contact information. The exact discipline imposed is confidential, but you will be advised of the ultimate finding, namely : a. Sustained: A preponderance of the evidence shows a staff member violated any law; regulation; directive, guideline, policy, or procedure issued by the Attorney General or County Prosecutor; agency protocol; standing operating procedure; rule; or training. b. Unfounded: A preponderance of the evidence shows that the alleged misconduct did not occur. c. Exonerated: A preponderance of the evidence shows the alleged conduct did occur, but did not violate any law; regulation; directive, guideline, policy, or procedure issued by the Attorney General or County Prosecutor; agency protocol; standing operating procedure; rule; or training. d. Not Sustained: The investigation failed to disclose sufficient evidence to clearly prove or disprove the allegation. 6. If our investigation shows that a crime might have been committed, the county prosecutor will be notified. You might be asked to testify in court. 7. If our investigation results in an officer or civilian staff being charged with a violation of department rules, you might be asked to testify in a departmental hearing. 8. If our investigation shows that the complaint is unfounded or that the officer or staff member acted properly, the matter will be closed. 9. Internal affairs investigations are confidential and all disciplinary hearings shall be closed to the public unless the defendant officer requests an open hearing.
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